Tamara Drury

and I’m a lifelong learner currently working as a Senior Product Designer for American Airlines. I’m passionate about product strategy and collaborating on intuitive creative experiences to improve the quality of life for people around the globe. I'd like to add that I'm adaptable, curious and a little outside the box!

• Professional Summary: Senior Product Designer at American Airlines with 10+ years of experience recognized for servant leadership in high-performing teams, leveraging AI / ML workflows to accelerate product delivery, and transforming complex challenges into human-centered solutions.-
• Award: Winner of American Airlines UX Director Award (Q1 and Q2 2025) Merit-Based Nominee
• Technical Summary: AI / ML, Human-agent Workflows, Design Systems, UX/UI, Human-Centered Design, Visual Design, Mobile Design, Web Design, Responsive Web Design, Prototyping, Wireframing, Mockups, User Interface Prototyping, Design Standards, Iterative Design, User Flows, Information Architecture, User Experience Testing, Usability Testing, Qualitative & Quantitative Research, Survey Research, Strategic Decision-Making, Mentoring, Servant Leadership, Growth Mindset, Front-End Development, Agile Methodologies
• Tools: Figma, Copilot, Claude, FigJam, Sketch, UserZoom, UserTesting, Mural, Azure Dev Ops (ADO), Rally, Adobe Creative Suite, HTML, CSS, PowerPoint, Excel, Illustrator

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